How can we help?
Mon–Fri 8:30–4:30 Mountain
What do you need?
Before you order
What comes with a wheel
Sprocket and rotor installed. Spacers only if your stock ones won't work.
Build times
Custom wheels 2–6 weeks. In-stock parts ship in 1–3 days.
Shipping
Worldwide by FedEx. Your cost shows at checkout.
Payment & discounts
Shop Pay, PayPal, Amazon Pay, Google Pay and cards.
After you order
Track my order
Tracking is in your shipping email, or sign in to your account.
Guides, videos & wheel care
Step-by-step guides and videos by bike, and how to keep a wheel tight and true.
Replacement parts
Bearings, spokes, bolts and sprocket carriers, sold on their own.
Repair, warranty & returns
Bent rim $100–125. Unused parts back within 60 days.
Most asked
All questionsWill wheels built for one bike fit a different model?
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What comes with a custom wheel?
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My bike isn't in the wheel builder. Can you still build wheels for it?
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Where's my order?
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How long does a custom wheel build take?
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Do you ship internationally?
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Do your wheels come with spacers?
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Can I buy just one bearing, spoke or bolt?
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Talk to us
Mon–Fri 8:30–4:30 Mountain
Ask Warp 9 answers automatically, any time. For a person, text, call or email; we reply in shop hours.